Read Customer Reviews | DSI Door Services North Shore | Salem

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Rating Summary of 74 Reviews

5 stars
4 stars
3 stars
2 stars
1 star

Average Customer Review

 (74 customer reviews)
4.9 stars out of 5

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Reviewed by (Sturbridge, MA) | June 15, 2018 | 5 stars out of 5

The sales person was professional The installer professional knowledgeable, courteous overall excellent service. done in timely fashion Satisfied overall


Reviewed by (lynnfield, MA) | June 02, 2018 | 5 stars out of 5

I would use and recommend DSI to my friends. Outstanding products and installers.

garaga doors

Reviewed by (revere, MA) | April 20, 2018 | 5 stars out of 5

installer did exactly what we ask for . my experience with dsi was excellent.

Outstanding service

Reviewed by (Lynn, MA) | April 16, 2018 | 5 stars out of 5

Service call was exceptional. Problem was quickly resolved. Tech on time, quickly resolved the problem with service above and beyond!
Would highly recommend.

quality service

Reviewed by (swampscott, MA) | April 02, 2018 | 5 stars out of 5

excellent experience all around- highly recommend

Garage door replacement

Reviewed by | March 30, 2018 | 5 stars out of 5

Very professional company. There when scheduled. Prompt communication. Excellent sales and install staff.

Great experience

Reviewed by (Amesbury, MA) | February 18, 2018 | 5 stars out of 5

From the moment I contacted DSI to the day my garage doors were installed I was very impressed with the professionalism of everyone I came in contact with. Jay was great and very knowledgeable. My garage doors are awesome, an excellent investment for sure!

Installation of 2 new garage doors and closers

Reviewed by (Danvers, MA) | February 16, 2018 | 5 stars out of 5

From our initial contact with Jay who came to review the work needed and offering his opinion on the best of the best doors and closers to the technician that did the final installation we were very pleased with the quantity of all aspects of the process and of course the doors and closers. We highly recommend this company


Reviewed by (Winthrop, MA) | February 06, 2018 | 5 stars out of 5

Fabulous service. Responds quickly, great advice about the proper doors for my garage. They told me how long it would take, how much it would cost and both were on target. I love my doors! Should have contacted them sooner.

Extremely pleased!

Reviewed by (York Beach, ME) | December 01, 2017 | 5 stars out of 5

We are extremely pleased with our new garage doors. Having a 120 year old home I wasn’t expecting an reasonable price or timely, effortless installation. From start to finish very happy.

Great Job!

Reviewed by (Salem, MA) | November 09, 2017 | 5 stars out of 5

We had Jay & DSI install a new garage door at our house in Salem. The house is over 200 years old and the garage wasn't far behind. They found a door with a look that matches the house. The qualify is great. The door motor is the quietest motor I've heard on a garage door. I highly recommend DSI!

Could Not Be Happier

Reviewed by (Reading, MA) | November 04, 2017 | 5 stars out of 5

As the title says, I could not be happier with the service. The Sales Advisor went out of his way to meet at a time that was convenient for me. He recommended a better and less expensive door than the one I originally suggested. After I agreed, the office called with in a couple of days to schedule an appointment. The installer was early and the door looks and works great. Each person I dealt with was friendly and professional. Very happy.

My New Garage Doors

Reviewed by (W. Peabody, MA) | October 07, 2017 | 5 stars out of 5

Everything went well - the sales manager was courteous and informative, the installer was a real professional, and I am very pleased with the garage doors themselves.

Rating Expierence

Reviewed by (Lynn, MA) | October 02, 2017 | 5 stars out of 5

Excellent ,would not change anything,Thank you

Great Service!

Reviewed by (Peabody, MA) | September 26, 2017 | 5 stars out of 5

We had a great overall experience. Multiple quotes, explained the different options and installation was professional. Very pleased.

New Doors for an Old Garage

Reviewed by | September 24, 2017 | 5 stars out of 5

DSI was terrific, courteous sales staff,& experienced knowledgeable installation technician. The experience was first class all the way from first contact to final installation.

3 Flush @ #8

Reviewed by (Boxford, MA) | August 04, 2017 | 5 stars out of 5

All operation ran smoothly. Wished I'd had Jay and Danny as my
employees 60 yrs ago !! Great product, great installation,great follow through !

Good replacement garage door

Reviewed by (Marblehead, MA) | July 30, 2017 | 5 stars out of 5

Company gave good advice on type of door to choose. Worked well with my framing contractor to coordinate old door removal, framing repair, and new door replacement.

Excellent, professional, quick, and pleasant service

Reviewed by (Salem, MA) | July 02, 2017 | 5 stars out of 5

Came home from work,pulled in garage, minutes later the door spring broke & I couldn't get door open. Had to get out early next morning to be at work because I had international visitors. Started calling companies ~6pm- thank goodness I found DSI, they were at my house by 7pm and the repair was done by 7:30. Quoted price by phone was accurate. I will make sure I share my positive experience w/ my coworkers (informal recommendation network) & neighbors. Scott also taught me maintenance. (...)

garage door repair

Reviewed by (winthrop, MA) | June 22, 2017 | 5 stars out of 5

I had my door repaired.DSI replaced springs,cables ect...
Price was good and exactly what they quoted me.Had a small issue,
because my door is old, and the installer... Scott C , came back and fixed it in no time.
i would recommend DSI.

knowledgeable and efficient above average for a repair service.

Reviewed by (bevery, MA) | May 30, 2017 | 5 stars out of 5

I called when my keypad failed to work and I was unable to locate the problem. They came fairly quickly the diagnosis of the issue was done within minutes the part obtained and the door fixed. Another issue unrelated to the garage door opening was noted and addressed to avoid a potential future need to spend more money on a repair. the gentleman was pleasant and respectful I would recommend this company without hesitation.

Completely Satisfied

Reviewed by (North Reading, MA) | May 22, 2017 | 5 stars out of 5

Both Jay Blake and Danny the installer were very professional individuals. To this date we are very satisfied with our new doors.

Garage door

Reviewed by (Danvers, MA) | April 28, 2017 | 5 stars out of 5

The whole experience has exceed my expectation including the installer. He's outstanding.

Love our new garage doors

Reviewed by (SWAMPSCOTT, MA) | April 27, 2017 | 5 stars out of 5

We absolutely love our new garage doors. Entire process was stress free. Jay came out and gave us a quote relatively quickly after our original inquiry and within a few weeks the doors and new openers were up. Great quality product and great company. Highly recommend

New Door

Reviewed by (Lynn, MA) | April 16, 2017 | 5 stars out of 5

Very happy with my experience, having a new garage door installed. Jay came out quickly to take measurements, and took more than enough time going over options, styles, and offering opinions as to what would look good on my house. He sent me multiple quotes, with sample photos so I could really get a feel of what the new door would look like.
The installer was also very professional. The new door looks and works great. Would definitely recommend them.

garage door

Reviewed by (Swampscott, MA) | April 09, 2017 | 5 stars out of 5

Installer here on time, professional couldn't believe how fast the door was installed. when finished, explained everything in detail that I should know. I love my new garage door.

New DSI 16' door installation

Reviewed by (Gloucester , MA) | March 28, 2017 | 5 stars out of 5

My wife and I are very pleased with the new garage door.
I was extremely impressed with Dan's installation knowledge and the high quality door we now have.
I really appreciate your attention to helping me select the best door for our home.
The DSI team did a fantastic job!

Eastman E 11 door install

Reviewed by (Peabody, MA) | October 17, 2016 | 5 stars out of 5

completely satisfied with the process from meeting, to quote, to schedule to install. Jay Blake was very thorough and helpful and the installers were neat and expedient. The door quality is excellent, the motor is super quiet compared to what we had and the assistance by jay with color and style selection was right on. it looks to be a perfect match and as if the door was the original that came with the house. the old door was 30 years old, this is a great upgrade and looks stunning.

Wonderful experience

Reviewed by (Peabody, MA) | September 28, 2016 | 5 stars out of 5

Jay was so informative and made the decision so easy. Teddi the installer was great, had the door up in no time and even changed my light bulb that I could not reach. Thank you both. I will be contacting Jay to order a front door to match my new garage door.


Reviewed by (Melrose, MA) | September 20, 2016 | 5 stars out of 5

Great product,good service

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